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FAQ: How to Setup Virus Scanning (Read Me First)
Requirements
eXchange WALL is designed to work with almost any virus scanner allowing your email traffic to be
effectively scanned by the best and most trusted virus scanners on the market.
eXchange WALL requires a virus scanner that can automatically scan files as they are written to your
hard drive. This feature is named differently depending on the manufacturer but the common names are:
Real-Time Scan, Auto-Protect, Auto-Scan, etc.
Attachments inside Internet email messages are not scannable for viruses so
eXchange WALL decodes each message
and exports the attachments to a folder. At this point, the attachment file is automatically scanned by your virus scanner.
eXchange WALL detects if you scanner has removed the file or cleaned it, indicating that a virus exists or has been
removed.
eXchange WALL then (based on the options you set) will remove the attachment from the message,
replace the attachment with the new cleaned file
or discard the message and not deliver it.
General Instructions
The following steps are general for configuring any virus scanner to work with eXchange WALL.
If a particular step is not possible on your virus scanner, skip the step.
Step 1
Within your virus scanner, turn on automatic scanning of inbound files (ie. files written to hard drive).
Step 2
Within your virus scanner, any option selected on how to handle infected files should operate automatically without user intervention (no pop-up
messages or dialogs should occur).
Step 3
You scanner should only scan the SCAN subfolder of the eXchange WALL installation. The other folders and most
importantly the DATA subfolder and all the folders under it should NOT be scanned.
Step 4
Enable virus scanning in eXchange WALL.
While running eXchange WALL Administration program select:
eXchange WALL  Configuration Virus Scanning
and enable virus scanning. See eXchange WALL Help for information on virus scanning options.
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