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FAQ: How to Setup Virus Scanning with Trend Micro (PC-cillin)


Any version of Trend Micro PC-cillin that has a Real-Time Scan feature is compatible with eXchange WALL.

General Instructions

The following steps are general for configuring any virus scanner to work with eXchange WALL. If a particular step is not possible on your virus scanner, skip the step.

Step 1
Within your virus scanner, turn on automatic scanning of inbound files (ie. files written to hard drive).

Step 2
Within your virus scanner, any option selected on how to handle infected files should operate automatically without user intervention (no pop-up messages or dialogs should occur).

Step 3
You scanner should only scan the SCAN subfolder of the eXchange WALL installation. The other folders and most importantly the DATA subfolder and all the folders under it should NOT be scanned.

Step 4
Enable virus scanning in eXchange WALL.
While running eXchange WALL Administration program select:

eXchange WALL Configuration Virus Scanning

and enable virus scanning. See eXchange WALL Help for information on virus scanning options.
Example using Trend Micro PC-cillin


Open the Trend Micro PC-cillin Settings.



Ensure Enable Real-time Scan is selected.

Click Exception files button.



Click the Add Folder button and add the MDB folder and all its subfolders under the eXchange WALL installation folder.

(eg. C:\Program Files\eXchange WALL\MDB )


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