Support Policy

We provide free technical support to both evaluators and customers. Our support team may be reached by telephone, email or fax.
contact technical support

Setup Guide

Although eXchange WALL has a Wizard for helping you setup the product, we also provide a Setup Guide which explains the steps necessary to get eXchange WALL installed and configured.
setup guide (PDF format)

Frequently Asked Questions

Read our FAQ for the latest tips on using eXchange WALL.
faq

Help Documentation

eXchange WALL includes help documentation. To view the help documentation click the Help button when running the product. To view help you must have a web browser installed (Internet Explorer 4.0, Netscape 4.0 or better).

The entire manual is also available online:
online manual

Latest Version

The latest version is 5.0.050120. To check which version you are running, from the eXchange WALL administration program's main menu select Help->About.

Version 5.0.xxxx
To upgrade a Version 5.0 installation to the latest build:

	shutdown the current version (administration program and service if running as a service)
	download the product from our download section
	install the product to the existing installation's folder
	the program will be updated without affecting your configuration or data